File a Complaint
If you experience any issues with utility services, you can submit a complaint through the following channels.
Email Submission
Send your complaint to: complaints@ura.gov.mv or secretariat@ura.gov.mv
Include a short description of the issue, the service provider involved, and any supporting documents. You may choose to remain anonymous.
Phone Submission
Call our general office number +(960) 333 2488 to report your complaint.
You may provide your details or file the complaint anonymously if you prefer.
Online Submission
Submit your complaint directly through this page.